Frequently Asked Questions

We recommend reserving your equipment as soon as possible to ensure availability, especially during peak season. However, we can often accommodate requests up to 48 hours in advance.

You will have a professional attendant at the booth for the entire rental period for your reservation! They will also arrive an hour before the scheduled time and will need about 30-45 mins for breakdown.

Yes, we require a deposit to reserve our booth. The deposit amount is 50% of the rental fee and the remaining balance is due 14 days before the event date

Of course! We charge $150 per additional hour. This can be added up to 24 hours before your event time as long as it doesn't conflict with another event.

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.

Cancellation by Customer: In the event of cancellation, the following refund policy applies:

• If the cancellation is made 14 days or more prior to the rental date, a full refund less the deposit will be provided.
• If the cancellation is made within 14 days of the rental date, there are no refunds

Yes, we travel up to 60 miles outside of the Atlanta area. We include up to 30 miles round trip. After 30 miles, the travel fee is $1.50/mi and is automatically calculated at checkout.